Toner pirates are scam artists who mislead unsuspecting office staff into accepting replacement toner or who send replacement toner unsolicited, and then send the company an inflated bill and low-quality product (if it arrives at all).

How to Avoid Toner Scams

Avoiding scams means knowing what to look out for. Some of the best ways to avoid becoming a victim of toner pirates include:

  • Never give out print device information over the phone. Scammers can use this information to make their invoices look legitimate.
  • Never purchase supplies from an unsolicited phone call.
  • Appoint one person to handle all supply orders, so supplies are well-tracked.
  • Consider working with a Managed Print provider. They will look after your toner needs with automatic replenishment.
  • Never accept delivery of supplies you did not order.
  • Don’t pay for supplies you did not order. Contact your local authorities who can help you navigate the process of dealing with these illegal solicitations.
  • Educate your employees.

With these precautions in place, you can protect your business against toner pirates and other scams.

Toner pirates often strike small and medium-sized businesses that may not have a good handle on their print environment. Keeping careful track of your print supplies, training employees, and working with a Managed Print Services provider are all ways to help avoid becoming a victim of toner pirates and other supply scammers.